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運送政策

送貨須知 - 水晶訂單

香港地區 - 順豐送運
l 水晶訂單滿HKD888本地包郵，滿$6888全球包郵
l 水晶訂單確認後7-14個工作天（星期一-五為工作天）開始發貨（爆單嚴重時期有機會需要更耐）
不接急單！！！不接急單！！！不接急單！！！
l 發貨後預計7-10個工作天收到訂單
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澳門地區 - 順豐送運
l   訂單未滿HKD6888，運費到付
l   訂單滿HKD6888，全澳免運
l   訂單確認後21個工作天開始發貨
l   預計發貨後7-10個工作天收件
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台灣地區 - 順豐送運
l   訂單未滿HKD6888，運費到付
l   訂單滿HKD6888，全台免運
l   訂單確認後21個工作天開始發貨
l   台灣客人需提供身分證號碼，於結帳時備注，亦歡迎MESSENGER我們
l   透過「EZ WAY易利委」完成以手機門號綁定個人身分資料之實名認證程序
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國際地區 International Shipping — 快遞服務
(星加坡、馬來西亞、美國、加拿大、英國、澳洲)
l   訂單未滿HKD6888，運費自付(需與客服確認運費)
l   Single order below HKD6888, please contact customer service for shipping fee enquiry
l   訂單滿HKD6888，免運費
l   Single order above HKD6888, shipping fee included
所有訂單實際重量以包裝後為準
---------------------------------
選擇自取的客人，在貨品準備好後會通知來門店自取，請大家在一星期內自取。
逾期將收取$10 ／一日倉租
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玄學、珠寶訂單不設任何順豐快遞送貨服務，在貨品準備好後會通知到門店自取，請大家在一星期內自取！逾期將收取＄３０／一日倉租
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Delivery Notice - Crystal Orders
Hong Kong Region - SF Express
Free local shipping on crystal orders over HKD888; free global shipping on orders over HKD6,888.
Orders will begin shipping within 7–14 working days (Monday to Friday) after confirmation (processing times may be longer during peak periods).
No urgent orders accepted!!! No urgent orders accepted!!! No urgent orders accepted!!!
Estimated delivery is 7–10 working days after shipment.
Macau Region - SF Express
For orders below HKD6,888, shipping fee is paid upon delivery (Freight Collect).
Free shipping across Macau on orders over HKD6,888.
Orders will begin shipping 21 working days after confirmation.
Estimated delivery is 7–10 working days after shipment.
Taiwan Region - SF Express
For orders below HKD6,888, shipping fee is paid upon delivery (Freight Collect).
Free shipping across Taiwan on orders over HKD6,888.
Orders will begin shipping 21 working days after confirmation.
Taiwanese customers are required to provide their ID number in the checkout remarks, or via Messenger.
Real-name authentication must be completed using the "EZ WAY" app, linking personal identity information with a mobile phone number.
International Shipping — Express Service(Singapore, Malaysia, United States, Canada, United Kingdom, Australia)
Single order below HKD6,888, please contact customer service for shipping fee enquiry.
Single order above HKD6,888, shipping fee included.
Actual order weight is subject to final packaging.
For customers choosing self-pickup, you will be notified to collect your items at the store once they are ready. Please collect them within one week.Overdue pickups will incur a storage fee of HKD10 per day.
Metaphysical and jewelry orders are not eligible for any SF Express delivery services. Once the items are ready, you will be notified to collect them in-store. Please collect them within one week!Overdue pickups will incur a storage fee of HKD30 per day.